My client is one of the UK`s fastest growing insurance companies. As an online only insurer they strive to lead the market in website sales and service. To help them achieve this they are recruiting a Website Manager/Interaction Designer to join their established team in their new offices in Cobham, Surrey ? a short train ride from Waterloo and close to the A3/M25.

Working within their Ecommerce team this is a great opportunity to work on cutting-edge web experiences/user interface design within a rapidly growing company in which your efforts will have a direct impact with real results.

Your work will focus primarily on management and development of new digital services. Supporting our existing Website Manager you will:

- Develop and deliver online customer experience strategy for specific projects
- Research and develop online customer requirements
- Develop working prototypes that create exceptional customer experiences
- Collaborate closely with in-house creative, usability, marketing, technical and underwriting teams
- Ensure work is delivered on time to a high level of quality within an Agile process

You will also be expected to contribute to on-going website maintenance and development, making sure we lead the field in everything we do.

Required skills
- Excellent interaction design skills (creation of site concepts, information architecture, site maps, wireframe prototypes, etc.)
- Experience of user research methods (conceptual enquiry, stakeholder interviews, usability tests, etc.)
- Data gathering and analysis of user behaviour
- Highly IT literate with a good understanding of website development and infrastructure
- Project management, preferably within an Agile environment
- Ability to work pro-actively, both independently and within a team

Preferred skills
- A good undergraduate or postgraduate degree in a relevant subject (Human-Computer Interaction, Psychology, Ergonomics, Design, etc.)
- Understanding and experience of multivariate testing
- Feasibility and business case development
- Accessibility
- Web analytics skills
- Knowledge of the DDA (Disability Discrimination Act) and WAI (Web Accessibility Initiative).

Contact details

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