My client, a large size company in the customer service industry based in Brighton, has places for First Line Support Team Members.

Key attributes sought are:
- a good telephone manner
- able to work as part of a team
- energetic
- enthusiastic

Duties include:
- logging fault calls
- processing new user requests
- providing 1st line desktop, hardware, software, server and networking support
- resetting passwords
- identifying customers problems, logging issues and passing calls to the support team
- managing customer incidents and enquiries through to resolution
- talking customers through problems

Skills required include:
- customer service skills
- communication skills

Basic salary £10 per hour

To apply, please send an email with “Job Application” written in the subject box to Steve Bailey at support@matchmyworkskills.com and we will send you further details.

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